Funds are held by CleanIngredients (“CI”) in a segregated account and released when the order is confirmed shipped. This protects Buyers from non-shipment and ensures Suppliers are paid promptly once goods are in transit.
How it Works
Buyer places an order and pays into escrow via CI checkout.
Supplier prepares goods. Tracking details and shipping docs are uploaded.
When the package is picked up by the carrier (tracking shows acceptance), CI releases funds to the Supplier.
Any timely claims (quality, damage, loss) follow our Standard Refund Policy.
Fair to Both Sides
Buyers: payment is not released until the shipment is en route.
Suppliers: no lengthy payment delays; funds are released at pickup.